That’s why we do a thorough assessment of your needs, at no cost to you. Our enrollment specialists guide you and your caregivers through the assessment and enrollment process. Here are the basic steps.
That’s why we do a thorough assessment of your needs, at no cost to you. Our enrollment specialists guide you and your caregivers through the assessment and enrollment process. Here are the basic steps.
Enrolling in PACE
At your convenience, an Enrollment Specialist can visit your home or arrange a meeting at Serenity Care PACE’s Center to answer all of your questions.
Call (413) 241-6321 to speak with an enrollment specialist.
To learn more about your healthcare needs and to verify that the potential enrollee qualifies clinically for the program a Registered Nurse and sometimes a Social Worker will visit at your home.
PACE is a national Medicare/Medicaid funded program. If you have Medicare and Medicaid, there are no premiums. Our enrollees who are not Medicaid (MassHealth) eligible have the option to private pay. Our enrollment specialists will sit down with you and discuss the payment options including submitting an application for Medicaid if necessary.
We accept Medicare, Medicaid (MassHealth) and private pay, and our enrollment specialist will explain these options to you during this visit.
We offer potential enrollees the opportunity to visit the PACE Day Center. This visit can include a tour of the program or time to participate in PACE Day Center activities, meet the center nurses and activity staff and enjoy a tasty lunch.
Throughout the enrollment process, your Enrollment Specialist is working on your behalf to manage the PACE enrollment. As your clinical and financial approvals are obtained from the State of Massachusetts, your enrollment specialist will keep you informed and answer any questions you may have.
PACE participant has the right to disenroll from PACE at any time and resume care with the providers of their choice. Disenrollment occurs on the 1st of every month. For example, if a participant requests to disenroll on June 20th, their official date of disenrollment from the program will be July 1st.
Serenity Care PACE
604 Cottage St.
Springfield, MA 01104